If the guests make an unreasonable request, who should you tell? And why?
You should slow the vacuum down when cleaning?
How far should plates and cutlery be from the edge of the table?
True or False? When the guests arrive on board do you advise them to leave them shoes in the shoe’s basket?
A mixture of baking soda and water is a fantastic mild and effective treatment for laundry items:
Small decorative snacks served with cocktails before dinner are called:
Why is it important to learn the menu ahead of the meal service?
When using a tumble dryer, you should:
True or false? Guest laundry should be washed on a delicate setting or lower temperate than crew laundry
The correct humidity in a Cigar Humidor is:
How do you stop guest laundry getting mixed up with crew laundry?
If you don’t understand something on the menu, you should ask the:
Name three of the most common nationalities of crew working on super yachts?
How many pages is a super yacht CV normally?
True or False? Caviar is an expensive luxury delicacy consisting of processed sturgeon roe?
The rules and regulations for preventing pollution at sea are commonly called:
Guests should pick up and use cutlery from which side?
Bread plates go on which side of the place setting?
Pollen from white lilies can be dabbed with a wet cloth:
Being ‘on watch’ when the yacht is at the dock means:
When taking a cork out of a wine bottle it is important to:
The role of the Interior Department is to facilitate the efficient, smooth running operation of the housekeeping and service onboard during guest and non-guest periods?
True or False? The foods served at breakfast differs depending on nationalities:
You are in the middle of a busy charter and you are extremely tired and a bit sick of how some people in your department have not been pulling their own weight. A guest asks you are; your reply is likely to be:
True or False? When the guests arrive for the first time on board do you serve them with welcome drinks?
When we are at sea, it is permitted to throw anything over the side of the vessel:
Unless a guest asks you to, you will address them:
True or false? When the guests arrive on board do you take them luggage's and bring them to them rooms?
What is the definition of Hospitality?
When cleaning carpet stains what must you NOT do:
During Silver Service, plates and flatware are changed from the left side?
A starting salary for a steward/ess is:
The sign of a fantastic espresso is:
In a place setting, knife cutting edges should face which direction:
True or false? When the guest arrives on board do you show them, them rooms and explain how is working: curtains, blinds, lights etc. with the iPad?
What three qualities do you have that will make you a good server?
True or False? Lunch can be served with or without wine:
How long should tea leaves be left in the pot of boiling water?
A good general-purpose cleaner used onboard yachts is:
True or False? A professional crew member is always paying attention to what is needed and providing it before guests even know that they need it themselves.
Wines should not be stored in a normal fridge because:
True or False? When serving drinks, serve the guest from their right?
Who has ultimate responsibility for the yacht and oversees all crew?
Cleaning silver it is polished by the:
What type of photo should you have on your CV?
What is the name of the contract that crew sign to protect the owners’ confidentiality?
True or false? All departments onboard the super yacht should help out the other departments whenever required:
What is the minimum size that super yachts can be?
A super yacht is a privately owned, luxury yacht and can be a motor yacht or sailing yacht.
When starting a new shift, you should do the following (choose one or more):
One of the advantages of a buffet is:
Who is the most senior person in the Interior Department?
What two utensils are used to deliver Silver Service?
True or false? You don’t have to check the pockets in clothing as the person who owns the garment will have checked before putting it in the washing bag?
If you notice a stain remaining after the wash cycle, it’s ok to go ahead and put it in the dryer
True or False? When the guests arrive on board do you serve them with welcoming fresh towels?
True or False? When serving food, serve the guest from their right?
What is the name of the crew area onboard where you will eat your meals?